Description:

Position: Team Manager - Service Manager

Location: Birmingham, UK

Type: Permanent, Full-time

Company Overview:

We are a leading provider of supported living services for adults with learning disabilities and low level mental health needs. With a focus on promoting independence and improving quality of life, we are dedicated to providing person-centered care and support to our service users. We are currently seeking a highly motivated and experienced individual to join our team as a Team Manager - Service Manager for our Birmingham location.

Role Overview:

As the Team Manager - Service Manager, you will be responsible for overseeing the day-to-day operations of our supported living service in Birmingham. You will manage a team of support staff and ensure the delivery of high-quality care and support to our service users. This is a great opportunity for a team leader looking to step up to a managerial role and make a positive impact on the lives of vulnerable adults.

Key Responsibilities:

Manage a team of support staff, including recruitment, training, and performance management

Ensure the delivery of person-centered care and support to service users

Develop and maintain positive relationships with service users, their families, and other stakeholders

Monitor and maintain the service's compliance with regulatory standards and company policies

Manage budgets and resources effectively to ensure the smooth running of the service

Participate in on-call duties as required

Contribute to the development and implementation of service improvement plans

Act as a role model for the team and promote a positive and inclusive work culture

Requirements:

Previous experience in a leadership or management role in a similar setting

Strong knowledge and understanding of the needs of adults with learning disabilities and mental health needs

Excellent communication and interpersonal skills

Ability to manage and motivate a team effectively

Good understanding of regulatory requirements and quality standards

Strong organizational and time-management skills

Proficient in Microsoft Office and other relevant software

NVQ Level 5 in Health and Social Care or equivalent (desirable)

We Offer:

Competitive salary based on experience

Comprehensive training and development opportunities

Supportive and inclusive work environment

Opportunities for career progression within a growing organization

28 days of annual leave (including bank holidays)

If you are passionate about making a positive difference in the lives of vulnerable adults and have the required skills and experience, we would love to hear from you. Apply now to join our dedicated team in Birmingham as a Team Manager - Service Manager.